Ken Goodrich CEO of Goettl Air Conditioning

Ken Goodrich is the CEO of Goettl Air Conditioning, and a renowned expert in the field of negotiations, mergers, and operations development. With over three decades of experience in HVAC, plumbing, and contracting business acquisitions and development, Ken’s specialty is in building up businesses by forming growth-oriented teams with excellent leaders and the right priorities. Throughout his career, he has established and sold eight successful companies. He is also a bestselling author, and a member of various local and national trade organizations.

Tommy Mello Owner A1 Garage Door Service

Tommy Mello is the owner and operator of A1 Garage Door Service, the host of the Home Service Expert podcast, and owner, partner, or investor in 14 other businesses ranging from Christmas lights to real estate to mobile apps. In 2010, Tommy became the sole owner and operator of a single Phoenix-based garage door service business, which came with $50,000 in debt. Today, A1Garage generates north of $150 million dollars in annual revenue, with over 500 employees in 16 states.

Joe Crisara Client Experience MVP

Joe Crisara, America's Service Sales Coach is a world-wide sales educator and entrepreneur. Joe is the Co-Owner of Service MVP and host of the Service MVP Podcast, as well as the author of Whisper Sales Management and his new book debuting in 2023, What Should We Do?

Joe has a style that has you feeling like he is a member of your family. His down-to-earth, direct and impassioned approach combines 40 years of contracting experience with strong expertise in performing what he calls, “Pure Motive Service.” and helps contractors achieve revenues 3-5 times greater than before.

Rick Picard Residential Service Sales Professional

How does a person sell $12 million dollars a year and keep everyone on his team engaged to provide opportunities as well? Rick Picard will share what he has accomplished over the years, and more importantly, how he has raised the total sales IQ of the entire team and his industry.

Shreya Nagwani Solutions Specialist

Shreya is a successful $4 million dollar service sales professional. She describes her purpose as "The way I grow is to pass it on to others." She is a pure motive service pro which is why she is perfect for our team and yours.

Alicia Ivani Opportunity Coordinator

Alicia is part of the Service MVP customer care team. As an Opportunity Coordinator she has been handling clients and creating a WOW Customer Experience which is why she is perfect to bring this message to you.

April Ramirez Customer Happiness Coordinator

April had run entire customer service teams and has specialized in implementing pure motive service values. She is dedicated and committed to learn and implement the best ways to make your customer smile.

Mike Busher Pricing Pro Expert

Mike has worked with some of the top teams in the country, including Sky Services in Portland, OR. He now works with Service MVP teaching people on how to connect with clients so they sell themselves.

Mandeep Bhalla The Future of Home Services Marketing.

Mandeep Bhalla has been in the digital marketing industry for over a decade and has seen it all. He started Grow Nearby to help contractors like HVAC, plumbing, and home services businesses succeed online. Mandeep knows that an excellent digital marketing strategy is key to any business's success, and he enjoys educating others on the best ways to market their businesses online.

Julie Crisara President of Service MVP

Julie Crisara is the President and Co-Owner of Service MVP, and believes in "doing what you love" so that everyday you come to work feeling inspired, motivated, and with a sense of purpose. For Julie, that means helping small business owners empower their employees by putting the right systems and process in place.

Believing there always is a better way of doing things, Julie helps owners, managers and office staffs strengthen their business processes. She evaluates each situation and shares key rules in organizing and running a business, always looking for ways to develop clear communications and creating effective procedures, customer service and employee development.



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